Use the Right Service - Get Help Finding the Right NHS Service
Use the Right Service aims to help people access the correct NHS services. Throughout this website, you can find information about what service is best for you, and how you can make an appointment or visit the most suitable service. Use the Right Service has been developed by HealthWeb Solutions and a number of NHS partner organisations. You can find out more on their About Us page.
You can also view the Use the Right Service artwork in a variety of different languages, here.
Self Care and Local Services
This page is dedicated to provide you with advice and guidance regarding how to manage your conditions, how to deal with minor injury or illness that doesn't require treatment or advice from us. Please visit https://healthandcarevideos.uk to look at useful health and care videos offering information about a range of health conditions and what you can do to manage themyourself. The video library is also available as an App.
While NHS' website provides general information about medical conditions, we have also gathered information regarding local and national services that we hope will help you manage your condition on your own or you can access support locally without need for formal referral from us. A directory of local services is also avaialble on the weblink as follows:
Connect to Support - Hampshire: explore resources available locally to help people look after yourself, stay safe and connected with your community. You are also welcome to visit Personalised care website to learn about health conditions and services available in Hampshire to help you improve your health.
Digital Resources for Self Help: provides a collection of digital resources to help yourself or explore further information about your health conditions.
Healthy living and life style: for advice and help to improve life style and habits - quit smoking, drink less, lose weight etc
Senior Saints - Active Life Style Support Programme: Saints Foundation provides support for active life style and falls recovery to help improve active life style and strength to prevent falls. Sessions are offered daily throughout the year, with the helpf of foundation staff on hand to provide assistance and expertise. They are currently running a blended programme of online delivery alongside some outdoor walking sessions. Senior Saints Strolls are for anyone over the age of 60, all at a moderate level and between 2 to 3km. Please call 02380718605 for further information.
Health 4 Her Programme: Health 4 Her (H4H) is a weight loss programme designed to provide an appropriate and safe exercise environment to facilitate an increase in physical activity participation for Black, Asian, and Minority Ethnic women from low socio-economic areas of Southampton. H4H is currently being delivered online via a Facebook group but will return to face to face delivery when is it safe to do so and will adhere to the government guidelines laid out at that time.
Social and Community Support: information regarding support networks, voluntary organisations who can offer help if needed.
Health and Wellbeing Coaches: information about service jointly provided by Southampton Primarycare Care Limited and our local PCN (Southampton West PCN) - aiming to support you in achieving your health goals. Please contact us for further information
Basic Bank: Working through trusted referral partners and an electronic voucher system, Southamption City Mission provide emergency food and clothes for those who fall through the gaps in the benefit system or are struggling with one of life’s crises. Contact Telephone: 02380550435
So:Let's Connect:aims to reduce isolation by increasing digital connectivity. They can loan equipment, provide internet connectivity and most importantly, team you with a Digital Connector mentor to support you to get online and get connected to friends, family and services. Contact Telephone: 02380 216050 or email: firstname.lastname@example.org
More Information about Common Conditions/Situations We Come Accross
Mental Health: locally available self referral services for children and adults
Mother and Child Care: self-referral to midwives and support for new parents
Safeguarding Vulnerable People and Support for Victims of Abuse and Support for Victims of Abuse
Free, Independent Advice and Information
Impact on life is a division of Impact Marketing and Publicity Ltd., providing free, independent advice and information through the Health Care Media range of literature which contain useful local contacts and further sources of specific information. It offers a range of literature that covers 158 Health Districts. These are distributed free-of-charge to the public through distributors comprising of doctors surgeries, citizen advice centres, various charities and NHS hospital trusts. The publications aim to provide invaluable advice to members of the public and are financed through the inclusion of relevant local advertising beneficial to the reader.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.