Use the Right Service - Get Help Finding the Right NHS Service
Use the Right Service aims to help people access the correct NHS services. Throughout this website, you can find information about what service is best for you, and how you can make an appointment or visit the most suitable service. Use the Right Service has been developed by HealthWeb Solutions and a number of NHS partner organisations. You can find out more on their About Us page.
You can also view the Use the Right Service artwork in a variety of different languages, here.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
- AS a pharmacist - find a local pharmacy
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Self Care and Local Services
This page is dedicated to provide you with advice and guidance regarding how to manage your conditions, how to deal with minor injury or illness that doesn't require treatment or advice from us. While there are many resources available online to learn about health and social care such as NHS' website, we have gathered information regarding local and national services that we hope will help you manage your condition on your own or with support available locally without need for formal referral from us. A directory of local services is also avaialble on the weblinks as follows (with relevant areas provided in alphabetical order):
Bereavement:Useful linksand resources to seek help during distressing periods of bereavement
Cancer and Palliative Care: Cancer screening, support if you are receiving cancer treatment and palliative care resources
Child Care: information about vaccinations and child care when they are unwell.
Mother and Newborn Care: Self-referral to midwives and support for new parents.
Safeguarding Vulnerable People and Support for Victims of Abuse: Support and resources if you are feeling vulnerable
Screening: Information and support about screening of long-term conditions and sinister problems
Self and Community Support: Information and links to resources available locally to help you learning about health conditions, manage health and social issues such as support to lose weight, housing or forms.
Self help and support resources for some specific conditions
Antibiotics and infections: We seek your support to help reduce use of antibiotics. to learn more about antibiotics and their use
Group A Streptococcal Infection (Scarlet fever and invasive dissease)
Asthma: to learn more about Asthma, monitoring and care when needed
Diabetes: Resources to help you manage diabetes better.
Ears: Learn about ear care and how to treat wax
Heart Disease and High Blood Pressure: Resources to learn morea bout blood pressure and heart disease.
Mental Health: locally available self referral services for children and adults
Muscles and Joints (physiotherapy)
Head Injury: Headway Southampton is a local charity based in Totton near Southampton, that offers support, advice and rehabilitation services to adults with an acquired brain injury. Their mission is to improve the lives and promote the independence of local brain injury survivors. To provide support and advice to their families, friends and carers and to raise awareness of the life changing effects of brain injury. Telephone Number: 02380 862948, email: firstname.lastname@example.org
Free, Independent Advice and Information
Impact on life is a division of Impact Marketing and Publicity Ltd., providing free, independent advice and information through the Health Care Media range of literature which contain useful local contacts and further sources of specific information. It offers a range of literature that covers 158 Health Districts. These are distributed free-of-charge to the public through distributors comprising of doctors surgeries, citizen advice centres, various charities and NHS hospital trusts. The publications aim to provide invaluable advice to members of the public and are financed through the inclusion of relevant local advertising beneficial to the reader.
Learn CPR in 15 Minutes
RevivR is free, interactive, online CPR training course provided by British Heart Foundation.
In just 15 minutes, you can learn how to save a life and receive your very own CPR certificate. It couldn’t be simpler – you just need your mobile phone or tablet and a cushion to practise on. Start the training now, or save it for later and get it sent straight to your inbox, ready when you are.